SBComputers
SB Computers is founded on April 2007, and company’s main activity is distribution of
- ICT products,
- Services,
- Business and Personal,
- Whole sale and retail in Kosovo market shares.
SB Computers is shareholder in CT Computers – located in Tirana. Also SB computers cooperate with ComTrade Group – Netherlands, which is an authorizated distributor for many Brand name products such as : Canon, LG, Intel, AMD, Toshiba, Labtec, Logitech, Crypton etc.
SBC is specialized for the IT products and the market development segments, and this made SBC succeed in market shares and earn a great reputation in community. Our Support Units includes the Finance Departments, Human Resources, Quality, management, Audit, Logistics, Customer Care, etc.
Our Core Values
- excellent customer service
- pioneering technology
- creativity integrity
- social responsibility
Computer Insurance
SB Computers provides the new service - Computer Insurance against very affordable price. The insurance is made after examination of the main parts on your computer. After examination, we register your computer by serial number and reapir the damaged parts for wich we do not charge the client, we apply security seal with serial number, and from that date the computer is under the insurance and maintenance of SBC.
Insurance covers:
Hardware repair (new parts and installation) operative system installation.
Solution of your problem within 48 hours.
Total solution of hardware and software problems. The service computer insurance do not cover free of charge repair in cases if your has a software that SBC is not its author, like hotel or finance programs. This service do not cover also physical damages or outer factors like: water or power supply damages if your computer is not equipped with UPS.
Customer Care
This service enables us to be more near you undependable where you are. It serves to provide you better and faster services.
Customer Care consist on following services:
- Supporting our clients towards solving the hardware and software problems;
- Advising how to use their IT systems;
- Information about our products.
Most important facts to succeed:
The most important factors that made our company succeed are: High motivation and composition in work , capability to work in group and correctness in respecting the deadlines , sincerely , persistence , hard work. Our alternative methods related with this job made us challenge , confront and overcome the work difficulties.
